In fact, if there is a system, there will be a threshold. If there is a threshold, there will be a choice. If there is a choice, some people will be excluded from the threshold. John Q is the one who is excluded from the threshold. Obviously people outside the threshold will find this unfair, and it is essentially a form of selective discrimination. Recently I have felt this injustice and discrimination. Mobile 4G network is basically a universal network service in our country, and most people also enjoy pleasant network speed because of this. But, but, but, in our northwest frontier, in the vast desert, the 4G service that had been opened was suddenly shut down one day, so the 3G network displayed on our mobile phone was still indescribable. Let's just say, tortoise speed would probably jump up and say, "I'm so slow!" But things seem to have changed recently - some friends and colleagues around me say their 4G network is back . At this time, I naturally glanced at my mobile phone, it was still 3G network. My first reaction at that time was: the same users, they have 4G, and I don't, it's not fair. We Chinese have an old saying, don't suffer from few, but suffer from unevenness. A group of people, if the resources or services they receive, even if they are few, are distributed equally, no one will complain. But if it's the other way around, even if they get a lot more than they used to, if the distribution is not based on fairness, there will be people who will come out and express their dissatisfaction. This is one reason why some people accuse the gap between the rich and the poor, and some even hate the rich. Teacher Xue Zhaofeng pointed out in his "Peking University Economics Course": Where there is choice, there must be discrimination. I feel discriminated against right now because the carrier obviously didn't choose to offer me this service. So, I picked up the phone and dialed the mobile customer service number 10086. The customer service staff on the opposite side was gentle and polite. Customer service: "Hello, I'm very happy to serve you." Me: "Well, I want to ask, when will my 4G network be activated?" Customer service: "First of all, thank you for your attention to Xinjiang Mobile, now we have a 4G network It is still under construction, and we have not received the notice of opening the 4G network for the time being. If we receive the notice of opening the 4G network in the later stage, we will also promote it to everyone as soon as possible. Me: "Really? But what I know is not the case! Friends around me all say that their 4G network has been opened." Actually, I know that not all of my friends have obtained 4G network services. Customer service: "Well, you said that all the friends around you are using it. This is a part of the 4G experience users randomly selected by the system, and now they are experiencing this 4G." Or any other way, the same customer, others have 4G, why I don't, do you think this is reasonable? Socialist core values, you know! I'll recite it to you again, 'prosperity, democracy, civilization, Harmony, liberty, equality, justice (emphasis here), rule of law, patriotism, dedication, integrity, friendliness,' you hear? There's the word 'justice' in it. What does justice mean? Just means fairness and justice , but you provide 4G services to others, but not to me. First of all, this is unfair. Second, you choose to open this service for others but not for me. This is discrimination, selective discrimination, This is not just. If it is neither fair nor just, at this time, should you reflect on whether the core socialist values have not been implemented in your place? What do you think?" It is understandable, then I will register your question for feedback, can you see it?" Me: "Then you should deal with this matter as soon as possible!" Customer service: "Well, what else can I help you with?" I : "No more!" Customer service: "I wish you a happy life, goodbye." I thought to myself, I can't be in a good mood if the 4G network is not activated for me. You may think that the content of the call I recorded is untrue, because ordinary people will recite the core socialist values to customer service! But I really did it. Regarding the 4G network, in fact, I have called the customer service once before, so I have fully grasped the routine of their answering questions. Then I designed a script based on the routine of the customer service answering questions in the last phone call, and then called the customer service again according to the content of the script, and the above conversation is a faithful record of the content of the second call. So in fact, it is equivalent to me saying my lines according to the script. Don't say it, the routine of customer service during this phone call is basically the same as the content of my script design. The 4G network incident reminds me of the following points: There is no absolutely fair system in the world, but system designers should take fairness as a reference standard and design principle when formulating a system. In practice, the deficiencies of the system are constantly corrected, and the system is constantly improved to achieve the goal of fairness. Because it is often the small injustices that add up to the big problems that ultimately drive people like John Q into a corner. Similarly, the 4G network in Xinjiang should consider the existence of people like me at the beginning of the design experience... Maybe some people think that what I do is absurd, but it may be a few seemingly absurd behaviors that are changing this world.
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