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A few days ago, a citizen Xiao Liu bought a pair of leather shoes for 643 yuan in a shopping mall. The upper was cracked more than two inches long after just wearing it for a day, but the businessman said that he could only return to the factory for repair. In the end, the merchant agreed to return the goods under the mediation of the industrial and commercial department.
According to Article 8 of "Interim Measures for the Repair, Replacement and Return of Footwear Commodities in Anshan City", within 7 days from the date of sale of footwear products, if there are quality problems listed in Article 7 of these measures, consumers can choose to return, Replace or repair. When returning the goods, the seller shall refund the purchase price at one time according to the invoice price; if the consumer finds that the size of the shoes does not conform to the national standard after purchasing the shoes, or the two shoes are of different colors, different sizes and are all on one side, they shall also belong to the same category. If there is a quality problem, the operator should exchange it, and if there is no same model, it should be returned. In the end, after mediation, the merchant agreed to return the goods and returned the full payment to Mr. Liu.

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